Karmen is a designer who uses human-centered design to build and transform businesses.
Karmen is an experience design leader and business strategist with an expertise in financial services.
Karmen Kaufmann Cooper is a design leader who uses human-centered design to build and transform businesses. She is passionate about solving society’s big problems through empathy and smart design.
As Director of Product Design at MX, she leads her team in crafting engaging and distinctive financial experiences that empower users.
CONSUMER BANKING
Banking for everyone
A neobank that helps people not only to get their finances on track, but also to get ahead in their financial planning—whether that means saving for something special or simply understanding their credit score.
HEALTHCARE
Digital Therapeutic
Helping those living with Multiple Myeloma understand and cope with their symptoms by making connections with their healthcare team.
SENIOR CARE
elovee
elovee is a brand new technology that provides day-to-day support for seniors with dementia through face-to-face digital conversations that look and sound like family.
About Karmen
With a passion for thought leadership and learning, Karmen leads design teams as they build products and businesses that break through.
I coach designers to embrace their super powers, tell a compelling story, and to always lead with empathy as they make products that change the world.
Karmen’s work
Karmen’s work spans multiple industries—media, entertainment, financial services, and healthcare. She is dedicated to co-creating with teams to deliver great experiences for real people.